Please email us at sales@rideswft.com for details on our wholesale pricing. We offer our products, including extra batteries, at a discounted price to our bike shop partners. We look forward to hearing from you!
We cover shipping product to you, free of charge. For those in the tri-state area, and pending your order quantity, we can potentially hand-deliver product to you ourselves.
For the time being, refurbished and open box products are only available to bike shops local to the NY tri-state area. Email us at sales@rideswft.com to learn more!
Please let us know what maintenance issues you are encountering, and we will ship replacement parts directly to you, for servicing with your customers.
We offer the same warranties to our partnered bike shops as we do to our DTC customers. Please find warranty information here.
We offer returns on products with manufacturer defects, within 15 days of the delivery date. Send us an email at sales@rideswft.com, and we’ll provide return instructions.